Skip to content
ITeyes's profile

New Member

 • 

1 Message

Sunday, October 12th, 2014 10:00 PM

Change RDNS Record

We have received new IPs from Comcast and need to change our PTR record for our mail server.  How do I go about changing the record?

Thanks

ITEyes

Accepted Solution

Administrator

 • 

1.5K Messages

10 years ago

ITeyes,

 

Thank you for the information.

I've updated the entry as requested.

Please allow 8hrs for DNS entry propagation.

 

 

Thank you

Administrator

 • 

1.5K Messages

10 years ago

Hello ITeyes,

 

Welcome to the forum.

Please send me the following information via pm (private message) so I may assist:

 

1. Your Full Name

2. Your Account number

3. DNS entry - ex: aaa.bbb.ccc.ddd --> mail.mydomain.com.

 

Thank you