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fisherprinting's profile

New Member

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2 Messages

Wed, May 27, 2015 6:00 AM

Change of Whois information for IP address

We are in need of having out Whois information changed for our ip address/s to show out company info not comcast information. What do we need to do to have this changed?

Responses

Advocate

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1.4K Messages

6 y ago

Hello fisherprinting and welcome,

 

Could you provide us more detail as to what domain name you are referring to and does this domain name use a Comcast static IP address?

 

Look forward to hearing from you. 

New Member

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2 Messages

6 y ago

I am referring to the whois information specifically for an ip address to our building not a domain. There are domains that point here but they have their own whois that is properly configured.

 

My issue is that we cannot sign up for the comcast feedback loop because the whois information for the ip address to the building is controlled by comcast so we are unable to select a usable email address.  http://feedback.comcast.net/

 

 

 

Administrator

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1.9K Messages

6 y ago

Hi fisherprinting.  Customers with Business Enterprise accounts or a /29 or larger IP block, with the block dedicated to their private Name Servers, can have their Business name and contact information listed in the ARIN database.  If the IP block is not dedicated to your Name Servers,then as Rich stated, a Comcast Static IP address pointing to your domain is required for this type of change. We cannot make this change for dynamic IP addresses or /30 IP Scopes.

I can investigate this issue further if you will send me a private message with the Static IP block, the associated account number, and the business contact information.

Thank You

 

New Member

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2 Messages

6 y ago

So if I have only 5 static IP addresses I cannot change the company information listed on those addresses to my company instead of comcast?

 

Thanks

Visitor

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2 Messages

6 y ago

5 static IPs is a /29. You really have 8 addresses, but three are reserved:

 

E.g.

 

.0 - Network Address (Reserved)
.1 - Static 1
.2 - Static 2
.3 - Static 3
.4 - Static 4
.5 - Static 5
.6 - Comcast Modem IP
.7 - Broadcast Address (Reserved)

 

 

New Member

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2 Messages

6 y ago

John can you help me do this with my account?  or what do I say when I call tech support?  They don't know what I am talking about.