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New Member

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7 Messages

Sun, Aug 15, 2021 8:30 AM

Blocked Domain

Hello

I wish to remove a domain block from xfinity/comcast. There was a ticket submitted for this issue however no one every called me back.

Official Employee

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11 Messages

4 m ago

Hi! I understand you are looking for an update regarding your domain. May I have your name and address please? 

New Member

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7 Messages

@Comcast_Ashley Please send me a private message. I can not find you on the private message sender

Official Employee

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11 Messages

 To send a Private Message, please click on the link  https://comca.st/3xNnVXr to initiate a live chat.

 

New Member

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7 Messages

Hi
I did use https://comca.st/3xNnVXr but it gave a 404 page error. Not found.

New Member

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7 Messages

@Comcast_Ashley Ticket number
xfinity iH181372800

Please unblock

Official Employee

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9 Messages

Thanks for getting back to us, @user_8f26cd! We certainly appreciate you getting that ticket open. At this time we do not have a way to look into these particular tickets and will be unable to provide any further updates from here as the CSA team will be your point of contact for any updates. Another route you can try would be using this form to see if anything can be pushed through faster for you:
https://comca.st/3glbWu3

 

We apologize for the inconvenience.

Official Employee

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11 Messages

4 m ago

Please send info within a private message, 

New Member

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7 Messages

@Comcast_Ashley can you please send me a direct message? i can not send you a privat message for some reason