New Contributor
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13 Messages
Be careful! This sender failed our fraud detection checks.
Many of our customers are reporting this message: "Be careful! This sender failed our fraud detection checks." associated with e-mails they receive from us. This seems to indicate an issue with the SPF. When I query our domain, there appears to be an appropriate SPF.
We use Comcast for e-mail services, but our website is hosted elsewhere. MX records all set up for Comcast.
Any thoughts why others may be getting this message?
Thanks
Accepted Solution
ryandes
New Contributor
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13 Messages
13 years ago
I will get that together and send it to you. Thank you.
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CC_John
Retired Employee
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1.9K Messages
13 years ago
Welcome Ryandes. We will need a bit more information in order to look into this. If you will send me a PM with the IP address the mail server, the server name and domain name that you are sending from I will have the Tier 2 group investigate the issue and contact you.
Thank YOu
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