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korlok's profile

New Member

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3 Messages

Sun, Aug 2, 2015 10:00 PM

Assigned Static IPs

Hello,

 

You would think it would be easy enough to login and find your assigned Static IP addresses from your account page but it appears not. I misplaced the original piece of paper that the Comcast tech gave me with this information. How can I find this?

 

Thanks,

Craig

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Accepted Solution

Trusted Forum Contributor

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1.4K Messages

6 y ago

Hello korlok and welcome, You can login to your Comcast Gateway (CG) with a computer Ethernet interconnected to any LanPort 1-4, then bring up a browser and enter 10.1.10.1, then username=cusadmin, password=highspeed. Then for SMC or NG3K, go to Gateway Summary, then cable Modem tab, then look for your WAN address which reflects your Static IP Gateway address. the if you have 1 static IP your routable = (gateway address - 1) or 5 block routables = Gateway address - 5 inclusive, etc. For DPC same login but just go to WAN status and this will show your StaticIP gateway address, too. Hope this helps you out....

Gold Problem solver

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610 Messages

6 y ago

You can either send an IM to a mod on this forum (the red-colored "Comcast_" users) with your account number and request of IPs, or if you need them immediately you should be able to call into tech support at 800-391-3000 and they should be able to give you the IPs right away.