Add PTR / Reverse DNS Record

user_d39906 Good day, and thank you for reaching out to Comcast Business Forums. I'm sorry to hear your request is working as it should. I'd be happy to take a look and see what's going on. Please send a Direct Message with your name and service address. 

 

Click "Sign In" if necessary 
• Click the "Direct Messaging" icon in the top right corner
• Click the "New message" (pencil and paper) icon 
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there 
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list 
• - An "Comcast Business" graphic replaces the "To:" line 
• Type your message in the text area near the bottom of the window 
• Press Enter to send it