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Tuesday, March 31st, 2020 3:00 PM

192.168. x.x Gateway for firewall utm

I have a BGW (model DCP3941B) and I'm trying to set up a 3rd party firewall UTM that requires a 192.168.x.x gateway.


I tried changing the router's local IP from 10.1.x.x, but the next day the internet went down and spent over an hour with support trying to get it back up properly.


Am I able to change the local IP to a 192.168.x.x address? Or if not, is there a way that enabling bridge mode can help me access my firewall utm?

Official Employee


526 Messages

4 years ago

Thanks for taking the time to reach out to us through our business forums. I am so very sorry for the delay in our response. I would love to assist with the modem settings. Can you please reach out through private message with your first and last name, business service address and account number or phone number?