You need to move your box on a house under construction

For over 2 months we have called, chatted, and emailed your customer service. We have multiple ticket numbers. At one point, you sent a technician to our office not the location of the house under construction (contact me for address to the property not our office). This box needs to be moved ASAP as it is right where the driveway will go. Either send somebody out this week, or will be forced to 1) cut the line and move it ourselves or 2) bury it under the concrete driveway. Which would you prefer?!