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New Member


2 Messages

Friday, May 21st, 2021 8:30 PM

Xfinity Mobile / Comcast Business Mobile Merge Accounts

Our family has two Xfinity Mobile accounts. Apparently it's "impossible" to merge the two. Is that correct? Has anyone had success with merging two mobile accounts? Thanks for taking the time to read this and thanks for your input.

Official Employee


26 Messages

3 years ago

Hello, and thank you for reaching out to Comcast Business over our Community Forums. Our Xfinity Mobile team should be able to help check your accounts, and see about having them merged. You'll want to reach out to our exceptional team of Mobile experts.

Support information can be found here:


You can contact our Xfinity Mobile support center via any of the following methods:

• SMS Text Message: 1 (888) 936-4968

• Phone: 1 (888) 936-4968

• Chat:


New Contributor


2 Messages

2 years ago

I also have the same Problem. Comcast told me to take a "hike" when I tried to change. Worst Customer Service Ever. I am leaving both companies as customer as soon as possible