Skip to content
331133's profile

New Member

 • 

2 Messages

Friday, December 5th, 2014 8:00 AM

Why'd price increase 3% on a 2yr contract?

About a year ago, I signed up for a two year contract with a discount via my employer. I have always paid $145.72. As of the current bill you are charging me $148.99. That is not due to some magic government fee or tax, either, because it shows that the actual base service price went up. What was the point of that contract?

New Member

 • 

2 Messages

10 years ago

Yes, thank you, I will do that later today. I could not find any way to contact for billing or other support via any manner other than telephone via the website today. I appreciate your response and will follow up as soon as I can.

 

Regards.

Official Employee

 • 

869 Messages

10 years ago

Hello 331133 Welcome to the forum,

 

Sorry to hear about this situation, can you please send me a private message with your account number so that we can investigate your issue?

 

Thank you