Why haven't received gift card yet

Trying to see why I am having problems about it receiving my gift card is being since way July 26th when I signed up for service still haven't received my gift for the signing up for Internet service

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Comcast_Melinda

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3 Messages

5 hours ago

Hello @user_9dbb87, and thank you for choosing Comcast Business and for reaching out to our Community Forum. I understand wanting to know the status of your gift card, and you've come to the right place for help.😀

You can check the status of your prepaid card by signing in to your account through the Comcast Business Fulfillment Page. For additional details about eligibility, tracking your reward, and delivery timelines, please visit: Visa Prepaid Card Fulfillment for Comcast Business Customers.

Please keep in mind that you become eligible for the prepaid card 30 days after your service has been installed and activated. Once eligible, it may take 6 to 9 weeks for the card to be delivered. Your account must also remain active and in good standing during the qualification period.

We hope this information helps! If you need any additional assistance, please let us know. We're happy to help.👍

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user_9dbb87

Why haven't received gift card yet

Comcast_Melinda