Why can't I get a call back?

I've been trying to get ahold of Stanley @#edited to fix a problem with our phone service. I've left at least a dozen messages but he refuses to call me back. Can anyone tell me why?

Responses

CC_John

Retired Employee

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1.9K Messages

9 years ago

Hi Imaggert. Our Business Service Center @1-800-391-3000 is available 24X7 to assist with any technical issue. Also, with additional information concerning the issue, members of the Forum Community may be able to assist. Please let us know how we can help.

Thank You

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lmaggert

New Contributor

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3 Messages

9 years ago

The Business Service Center told me I needed to call Sherman (I had the wrong name in my previous post). Why won't he call me back? His number is edited for privacy.

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lmaggert

New Contributor

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3 Messages

9 years ago

We're going to break our contract if Sherman won't call back. This is ridiculous.

His number is 303-784-7243.

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Beachwood25

Occasional Visitor

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6 Messages

9 years ago

Yes same problem here they say I need to talk to my so called salesman "Bruce" to discuss my billing issue. Only problem he never calls back. I'm beginning to really regret signing a contract. I feel I'm being scammed.

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ddustin

New Member

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1 Message

9 years ago

That's laughable.

I have been trying to get a call back for months... worst customer service ever.

{removed}

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SSP-Steve45606

Visitor

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3 Messages

9 years ago

I have the same issues getting any communication with Comcast Business.

I have charges billing me twice for my internet. It's been 8 months. Call after call, I get nowhere.

Terrible service.

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SSP-Steve45606

Visitor

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3 Messages

9 years ago

I have the same issues getting any communication with Comcast Business.

I have charges billing me twice for my internet. It's been 8 months. Call after call, I get nowhere. I have called numerious times. No results.

Terrible service.

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