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terry1769's profile

New Member

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1 Message

Tuesday, February 9th, 2016 6:00 AM

When will my upgrade be completed?

I've been overall happy with my Comcast 50Mb service.  Last week I upgraded to the 100Mb tier and was told it would be done by Monday.  I saw on a page here it occurs between midnight and 6AM and only takes 15 minutes.  

 

Just wondering when I can expect to see the speed increase.

Official Employee

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869 Messages

9 years ago

Hello terry1769, 

 

I see your speed should be upgraded now. Can you re-run a speed test and make sure you're getting the right speed.