Unable to Login - Verification code being sent to unknown number

I click login for Comcast Business and it immediately brings me to verify my account with a code being sent to a phone number that I do not recognize. I don't even get the chance to enter my email and this is happening. How can I reset this?

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Comcast_Jeff

Official Employee

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10 Messages

8 hours ago

Good morning @user_539e0d, and thanks for visiting us on the Comcast Business forums, I hope this message finds you well. I am sorry to hear about the issues you are having with logging in to your account, but you have come to the right place for assistance with this. Please send us a direct message with your full name, full address, and phone number. • Click "Sign In" if necessary
• Click the "Direct Messaging" icon in the top right corner
• Click Start new conversation
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
• As you are typing a drop-down list appears. Select "Comcast Business" from that list
• An "Comcast Business" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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user_539e0d

Unable to Login - Verification code being sent to unknown number

Comcast_Jeff