New Member

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1 Message

Friday, May 8th, 2026 11:30 PM

Tried to renew contact for the past 2 days but cannot reach Loyalty Dept and nobody called.

I am trying to renew my contract for internet service for the past 2 days. Spent over 4 hours but with no success. Called and got disconnected multiple times. Left messages for the past 2 days, nobody called. Chat, told to call the Comcast Business 800 number. So... how am I suppose to renew contract or should I just go to AT&T Fiber now?

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Official Employee

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36 Messages

14 hours ago

@user_badminton I apologize for the experience. Are you reaching out to (800) 391-3000 this is the best number we recommend for internet service plans.