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Brusilov

New Member

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3 Messages

Wednesday, January 4th, 2017 9:00 PM

Transitioning from Business Class to Comcast Residential

Is it possible to convert a business class account to residenial or vice versa?  Or would I need to completely cancel my existing service then start up again under residential?

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8 years ago

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CC_Jessie

Retired Employee

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178 Messages

8 years ago

That would be correct. You will need to contact the residential Sales Department at 1-800-COMCAST (1-800-266-2278) to set up a new residential account. Once you have a date picked out for installation, you can call our business Loyalty Department at 1-800-391-3000 to disconnect the business account. 

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