Transferring Accounts to Business Account

Hello @CityofFosterCity Thank you for reaching out over our Community Forum page. That's an excellent question. I do understand the need to be able to access all your accounts under one portal. Unfortunately, you can only link business accounts in the Business Class Portal (BCP). However, you are able to use the same credit card for both residential and business accounts.

The funny thing is, the invoices on the Xfinity side show up as Comcast Business. So does that mean that they are actually business accounts?

@CityofFosterCity That's interesting. I would have to look up each address for the accounts that you use the xfinity.com portal on to see how they are listed. Before I can do so, could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary

• Click the "Peer to peer chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

Is this the direct messaging feature in the business forums or do I need to sign onto the Xfinity portal to find this?

I see that its "Direct Messaging" but I can't find a user name "Xfinity Support". I did find your username but I can't send messages to yours.