Hi, @milan. Thank you for taking the time to reach out to us. We would be more than happy to help you with the Tax exemption process for your account. In order to get this done we will go through a process where we will provide you with the necessary tools so that you can upload the necessary documents. With that said, it can take up to 60 days for these changes to be reflected on your bill once everything has been processed so the sooner we get to work on this the better!😁 Please send our team a direct message with your full name and full address so that we can assist you further.
To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary • Click the "Peer to peer chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
CC_Luis
Recognized Contributor
•
13 Messages
2 years ago
Hi, @milan. Thank you for taking the time to reach out to us. We would be more than happy to help you with the Tax exemption process for your account. In order to get this done we will go through a process where we will provide you with the necessary tools so that you can upload the necessary documents. With that said, it can take up to 60 days for these changes to be reflected on your bill once everything has been processed so the sooner we get to work on this the better!😁 Please send our team a direct message with your full name and full address so that we can assist you further.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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