Switched to Another Provider Before 30 Day Window
I terminated my Comcast Business account before the 30 day and DocuSigned the Disconnect Request Form on July 31st. Equipment was returned to my local UPS Store on August 5th. I went with AT&T Business Gigabit Internet and Voice because the price was much cheaper than Comcast and the service with them is working well.
Since I was within the 30 day window with the disconnect (August 14th or 15th would be the end of the 30 day window), the rep that handled my disconnect said that I would only be billed for the installation charges. To date, I have not received any notification from Comcast regarding the equiment return, and the account is still being listed as active and I haven't received a final bill. I have the receipt from the UPS Store for the equipment return.
Please advise on how to handle this issue.