Switch from Business to Residential Account

Hello,

We want to transfer our Comcast Business internet account back to a residential account. There were no issues on the Business side. It was just cheaper to bundle everything together as a Triple Play option. We have already received a new self-install kit, so we just need to get everything transferred. We want to keep our existing e-mail address. If somebody can help us out, please let me know. Thanks.

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ComcastBiz_Support

Administrator

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261 Messages

5 years ago

@tofull wrote:

Hello,

We want to transfer our Comcast Business internet account back to a residential account. There were no issues on the Business side. It was just cheaper to bundle everything together as a Triple Play option. We have already received a new self-install kit, so we just need to get everything transferred. We want to keep our existing e-mail address. If somebody can help us out, please let me know. Thanks.

Hi tofull, appreciate you taking the time to let us know you'd like to move your business account to a residential account. We'll check to make sure everything is squared away and get you in contact with our local teams to get this done. Please send me a private message with your full name, account number, and address for assistance. Just click my name ComcastBiz_Support and then on the next page, you'll see an option to PM me.

Thanks,

Ken

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