Still being billed for cancelled phone lines

We moved our business and cancelled our Comcast phone lines as of October 2nd. We received a bill from Comcast for all our phone lines for the month of October how do we reverse this bill?

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Comcast_Melinda

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4 Messages

33 minutes ago

Hello @user_65d6c0, and thank you for posting on our Comcast Business Support Community page. I understand your concern regarding the bill you received after your phone lines were disconnected.

Our ability to review or reverse Comcast Business billing charges is limited through the Community Forum. For assistance with billing adjustments or to review whether the charges are related to your October 2 service disconnect, please contact Comcast Business Support at 800-391-3000.

Their team is available 24 hours a day, 7 days a week and can fully review your account with you.

You can also find additional support information in this article: https://www.xfinity.com/response/faqs.

Please let us know if this helps or if you have any other questions we can assist with. We're happy to point you in the right direction.

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user_65d6c0

Still being billed for cancelled phone lines

Comcast_Melinda