Sneaky Sales Rep.

I started my own business a little over a year ago and that's when I signed up for comcast business. I talked to a rep named Jeffrey and he helped me pick my services for my new business but he failed to inform me that I would be signing up for a 3 year contract. I was told this was a 1 year contract. This was a new business, I would have NEVER agreed to a 3 year contract on a business I was trying out for the first time because I know realistically the business might not last.  A year later the business failed and I called comcast to cancel my services and for the first time I was told I was in a 3 year contract and if I still wanted to cancel I would have to pay an early termination fee in the thousands! I was so upset because I felt like the rep took advantage of me being a young new business owner and sneaked the 3 year in the contract. When they told me I was in a 3 year contract, I said that`s impossible I would not agree to that length. I made them send me my contract and searched and found he had slid a 3 year required in the last line of a "special instructions" section. Why would that be under special instructions if this is a normal contract period for them? I admit if was my fault that I did not read I guess every small thing in the contract but I unfortunately trusted my rep too much. I gave in and said I understand but I need to move my services to a residential address and they said that was no problem and even helped me lower my bill the best they could since I was paying for a services I no longer needed or really could even afford. They changed my services so my bill would be lower for me and 2 months later it was time for me to call them to change my service address. Now I was told when I was degrading my services that there would not be an issue when it came time that I needed to move my services but surprise surprise, there was a problem. The woman I was speaking to said moving services was no problem but I would be paying $50 more on my bill while receiving less services then I was currently receiving! Again I would be paying more money for less services than I was currently receiving. I said no that doesn`t make any sense, I`m not going to pay more and get less than what I get now. She said yea let me see what your signed up for and she informs me there is a glitch on my bill and I haven't been getting charged for my phone line and that it was good luck she found it because comcast would come back and charge and collect that from me. I could not believe this customer service. I told her no, the person I spoke to 2 months ago dropped my second phone line and gave me a promotion of not paying for my main phone line for like 6 months. This is a promotion your rep. gave me and she seemed confused and said she will have to investigate why I was given that and that she would get back to me later that day. Well almost a week later and nothing, nothing at all about an update. I tried emailing her and I still have not received anything. This is the worst customer service I ever experienced and I`am just so upset and disappointed at this point. I conceded that I signed a contract but now I get treated like crap on top of being lied to and taken advantage from the original rep who signed me up for these services. I just want to end my contract completely at this point. I also reread my contract and noticed nowhere in it does it state an early termination fee. I`m at the point of reporting my original sales rep and Comcast to the FCC because it`s just not right that this company takes advantage of you being a new business owner and I know this has happened to other people.