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Scammy survey presented by Comcast
I joined my office wifi network today and was presented with an unprovoked popup window showing a very suspicious, scammy looking survey that was "presented by Comcast Business."
The popup had the address "http://www.typingsurvey.com/" and asked me 5-6 questions about my Comcast service. When the survey was completed, I was presented with options to redeem a gift "worth at least $70 in value." Below is a screenshot of the options I was offered.
I'm quite suspicious that this is actually Comcast-approved. Sexual performance supplementals? Testosterone enhancement?
Is this a worrisome scam? Or is Comcast Business really in business with this survey company?
Accepted Solution
CC_Jacob
Official Employee
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869 Messages
8 years ago
Hello lefthookdigital,
I can tell you that the screenshot below is not any survey that we operate. The only website we would prompt you for a survey is on one of our official websites. We also typically don't offer any type of gift for filling out a survey either. Were you on a Comcast website when that popup occurred?
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Accepted Solution
badsod
New problem solver
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2 Messages
8 years ago
Jacob:
Well then, evil people are fishing for your customers using your corporate identity as a deception technique. Is Comcast doing anything to defend it's corporate reputation with regard to this issue? I can tell you, I've experienced the exact same issue. Malware scans have failed to detect anything wrong my side (I know that test is not conclusive).
BTW: for me, it's not a "popup:"; rather, the web page I requested and was viewing is hijacked and redirected to some mellowsurvey.com domain.
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Accepted Solution
badsod
New problem solver
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2 Messages
8 years ago
Surveys caused by adware/malware -- uses ip address to spoof survey as being from Comcast.
https://malwaretips.com/blogs/remove-mellowsurvey-com/ for more info.
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