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servantstoall

New Member

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2 Messages

Sunday, December 27th, 2015 2:00 PM

Sales Tax Exemption

My bill contains sales tax and this is a tax exempt organiztion.  How do I get the sales tax taken off?

Question

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Updated 

9 years ago

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CC_Jacob

Official Employee

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869 Messages

9 years ago

Hello Servantstoall,

 

Have you contacted support yet to receive the tax exempt paperwork? 

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servantstoall

New Member

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2 Messages

9 years ago

No. I wasn't sure where to begin. Can the paperwork be emailed? Thank you. Albert

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CC_Jacob

Official Employee

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869 Messages

9 years ago

Hello servantstoall,

 

I have escalated this to our regional billing team who should be reaching out to you with the paperwork. If you don't hear anything within the next 48 hours please let us know. 

 

Thank you 

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DWCushman

New Member

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2 Messages

9 years ago

I have this same issue, we are a Federal government organization, U.S. Air Force, and as such are tax exempt. I have spoken to customer service and they told we to send our tax exempt staus paperwork to the following e-mail address, wstbsg_ppwk@cable.comscast.com, I have done this and have heard nothing back and the sales tax is still being applied to our bills.

 

What do I need to do to get this resolved?

 

David W. Cushman

Base Multimedia Manager

Travis AFB, CA

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