New Member
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1 Message
Re: Equipment Fee After Modem Was Returned
Hi
I return SMC business class modem 2 week a go, I have receipt of that (account# xxxxxxxxxx0125043)
ticket # CR 381 8824 424
*** Receipt # G81071514121129000001 ******07/15/2014 ; 12:11PM,
I saw my bill 7/25/2014 for August still charge $12.95 for Equipment Fee.
I saw SMC modem was Removed from my account last week.
Please make an adjustment for our BILL. (bill without Equipment Fee)
Thanks
CC_Jacob
Official Employee
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869 Messages
10 years ago
Hello phongvu1605,
Welcome to the forum.
The equipment fee has been removed from you account and the equipment charge has been backdated.
Thank you
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