New Member
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1 Message
Outage Compensation
Does Comcast offer a inconvenience compensation for outages. Our business did not have internet for 5 days January 27th through January 31st. We understand this was weather related however we were unable to run our business and we're impacted by the outage. I was just curious if there is any credits being offered?
Comcast_Matthew
Official Employee
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14 Messages
3 hours ago
Hello @user_f34417 When is comes to service interruptions you can request credits for impacted days through our Xfinity Assisstant. Steps to take to do that can be found at https://www.xfinity.com/support/articles/credit-xfinity-assistant
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