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1 Message

Wednesday, December 7th, 2022 11:07 PM

Opening ticket

​Hi Team, ​
​Can you guide me how to open a support ticket? this is urgent and i am not able to open ticket. ​

​I am not sure how many other people may have experienced this issue, but on three separate days in the past week I have had phone issues where during a call I initiated, the person I am talking with says they can no longer hear me.  It lasts for about 30-45 seconds before one of us ends up hanging up and calling back.  I tried to determine if anyone else in the building has had this issue, but wasn’t very successful.  I will send an email and ask folks but wanted you to know about this phone issue.​

​any one can help please ?? ​
​this is urgent !!!​

Official Employee


22 Messages

3 months ago

Hey there, happy to look into this for you and see what we can find. Send a DM to Comcast Business with your name, the address, and the phone number on the account please.