Need the password reset on our Business Gateway modem.

Good afternoon, thank you so much for taking the time to reach out to the Digital Care team here through the forums. I am so sorry to see that your IT department forgot the username and password for the admin tool. We know how important this tool is to be able to manage your network settings and you have reached the right team to help! Can you please send us a private message with your name, the full address, and the phone or account number?