New Member
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1 Message
Need Executive Help NOW! - Ongoing Comcast Business Failure
I am the owner of a very successful business that has had Comcast business service for many years and right now I am beyond frustrated w an unresolved Comcast Business issue that has dragged on despite multiple attempts through normal support channels. The manner this situation has been handled thus far is beyond unprofessional; it is DISGUSTING! This is now disrupting my operations, and I need executive level intervention IMMEDIATELY. A Comcast corporate rep can contact me directly so I can provide account details privately. I expect this to escalated without delay.
- [Edited: "Personal Information"]
Comcast_ThomasD
Official Employee
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50 Messages
1 day ago
• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.businesshelp.comcast.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type ‘Comcast Business’.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
To expedite your request, we ask that you please include your name, the business name on the account, the phone number for the account, and the service address alongside your inquiry so we can best assist.
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