My contract was 24 month change to 36 month, WHY?

In my case, my contract was 24 month. When i call comcast to cancel my account, and they transfer my account to my home, and resend the new contract for 36 month. WHY? WHY? WHY? THAT A LIES THE COMPANY....

Responses

CC_Jacob

Official Employee

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869 Messages

8 years ago

Hello Alane,

Please send me a private message with your account number so we can investigate.

Thank you

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alane

Occasional Visitor

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5 Messages

8 years ago

Just sent， will wait for you guys response.

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alane

Occasional Visitor

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5 Messages

8 years ago

no one can solve

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CC_Jacob

Official Employee

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869 Messages

8 years ago

Please check your private messages for details on your case.

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alane

Occasional Visitor

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5 Messages

8 years ago

You just say send a 3 year agreement copy to me, i need to change back to 2 year agreement.. So i can cancal my business account, change back a home service. thank you!

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alane

Occasional Visitor

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5 Messages

8 years ago

no one can solve

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