mr. Torri

We would like to request the termination of the contract currently in place with your company. Could you please advise us on how to proceed?

As per our company policy, we are required to keep a written record of all contractual requests and communications. Therefore, we would appreciate receiving the procedure and any related instructions in writing.

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Comcast_Christy

Official Employee

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62 Messages

11 hours ago

user_99700d Hello, and thank you for reaching out. We understand the importance of maintaining written records for business-related requests and appreciate you bringing this to our attention. While we'd like to help, our team on the Comcast Business Support Community doesn't have access to Comcast Business billing accounts, contracts, or cancellation requests from this platform. To discuss terminating your agreement and obtain the appropriate documentation and next steps, please contact the Comcast Business Billing team directly at (800) 391-3000.

They'll be able to review your account, discuss any contractual obligations, and provide guidance on the cancellation process. We appreciate you

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user_99700d

mr. Torri

Comcast_Christy