New Member
•
1 Message
Monthly Billing Price Increase of 29.36% - Really
My previous bill was $118.84, my new monthly statement is $153.73 - wow a 29.36% price increase! Seems a bit greedy, don't you think - I have a small business - if I increased all of my prices by 29.36% do you think my customers would be happy - no, don't think so !! One can expect to see a gradual increase due to inflation and other costs but, that only amounts to 2 to 3 % a year - why all of a sudden is it OK to simply say OK almost 30% is fine, hopefully nobody will notice. Stuck between a rock and no options as I don't have another choice for a service provider at this point in time. Although Comcast Service has improved over the years and Tech response time is quite good for Business Customers (at least from my experience), a rate increase like this is simply a slam to your customers - for this amount, hopefully the next time I have a Service Support Request, the Tech will also bring lunch for two - Pizza would be great - hey I'm paying for it !!!
ttuan
New Member
•
1 Message
4 years ago
it is exactly the same issue which i have. i paid $175/ monthly, now it is $209. it is $34 extra because of basic tv service. i called for a different promotion. they has no promotion and told me to cut off tv service. i look on comcast business website. it is promtion for 24 months internet 200, land line , and basic tv for $129.99. i asked them to use that promotion. they said it is not for loyalty customer who using comcast business for almost 10 years. this is an unacceptable and rip off service.
0
0
CC_Jodie
New problem solver
•
71 Messages
4 years ago
@ttuan Hey there, we would be happy to look into the billing concerns with the account. Please send us a private message by selecting my profile and selecting the "Send a Message" button. We'll be here to help.
0
0