New Member

 • 

1 Message

Saturday, October 31st, 2026 3:16 PM

Marketing Mail WRONG

Persistent hybrid marketing mail issue for 3.5 years. Database has merged my business name with previous tenant's name at my address. Need a Corporate Digital Care team member to submit an internal ER One ticket to delete the legacy prospect profile.

Oldest First
Selected Oldest First

Official Employee

 • 

9 Messages

19 hours ago

Good morning @kyraCFG, and thank you for reaching out to us on the Comcast Business Forums, I hope this message finds you well. I am sorry to hear about the ongoing issues you are having with the email, but you have come to the right place for assistance. I see you have already sent us a direct message, so we will work with you there.