New Member

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1 Message

Friday, September 18th, 2026 9:24 PM

Lower-cost internet plan, online assistance only

I’m an existing Comcast Business Internet customer looking to reduce my monthly bill. Please have a Comcast representative review available loyalty discounts, lower-cost internet-only plans, and any optional services or equipment charges that could be removed.

Please provide the full monthly total, including equipment and fees, the promotional duration, any contract commitment, and the price after the promotion ends. I do not want to add mobile, voice, or TV service.

I want to handle this entirely online. Please do not call me or arrange a callback. Let me know how to provide account details securely through private messaging.

Please do not change or cancel my service without my explicit approval.

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Official Employee

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50 Messages

1 month ago

 

user_06f144 Thanks for reaching out for help with a new offer. Unfortunately we don't have an online option to speak with an agent who can assist with plan pricing. We here can only assist with troubleshooting services for a business account here. To discuss plan options for business accounts you will want to speak with our business team at 1-800-391-3000 as they are the only ones able to adjust a business account monthly plan. Please let me know if there is anything more we can help with.