July 12th credit, only $30??!!

As most others know, the July 12th outage happened and businesses accross the nation were all affected. My business (hotel), which depends heavily on phones, in particular was affected at noon and lasted almost until the next morning. Like any other business out there that lost business because of this irresponsible phone outage, after receiving our bill which was the full charge for service, we called to contest it. The representative we talked to only offered $30? After we lost more than $2000 in business? I know the Rep. is only doing her job, but I am really disappointed in Comcast. This is how Comcast handles an outage. Feels like a slap in the face. The fact that I have to call them for a credit feels like you're begging and they're throwing petty cash in your face. Comcast should take a good look at how their competitiors (Google Fiber) handles outages. Much more professional than they are.