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user_ae3018
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New Member

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1 Message

Tuesday, January 13th, 2026

Invoices and payment

Hello,

My name is Idit, and I am the bookkeeper at Blue White Robotics.

On January 5, we made a payment of $337.14, but I do not see this payment reflected in our account.

Could you please check and let me know the status of this payment, or if any additional information is required from our side?

Thank you for your assistance.

Best regards,
Idit [Edited: "Personal Information"]
Bookkeeper
Blue White Robotics

Question

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Updated 

13 hours ago

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Comcast_Roberto

Official Employee

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41 Messages

13 hours ago

Hi there and welcome to Comcast @user_ae3018. Thank you so much for reaching out to us regarding your billing concerns. Thank you for taking the time to reach out to us on our Business forums. Please send us a direct message with your full name, business name, full address, and phone number. By clicking the "direct messaging" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message.• Click "Sign In" if necessary

  • Click the "Direct Message" icon in the top right corner
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
  • - As you are typing a drop-down list appears. Select "Comcast Business" from that list
  • - An "Comcast Business" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it

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