
Customer Service
Get answers from Comcast Business Specialists and Customers like you
New Member
•
1 Message
Thursday, September 17th, 2026 6:30 PM
I want to file a complain about an employee and service
I want to file a complain about a employee in the business mobile department that I think in order to earn a commission kept my service and did not canceled it like i requested. Where can I email or talk to. It has cost me a lot of money.
Question
•
Updated
14 hours ago
6
1
0
Responses

Comcast_Ron
Official Employee
•
7 Messages
14 hours ago
I do hate to hear about your experience. Thank you very much for that information. I will need to send you a 6-digit code to gain access to your account. Would you like me to send that code to your primary phone or email on file?
To send a "Direct Message" to Comcast Business
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start new conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
- As you are typing a drop-down list appears. Select "Comcast Business" from that list
- An "Comcast Business" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
0
0