I cannot view my bill and am being charged for equipment I am not using

When I log into my business account it says that my installation has been scheduled, but I've already had my internet installed and received a paper bill in the mail.

Also, I am using my own modem and router, but on the bill I am being charged $12.95 for Comcast equipment.  I would like my account to be updated to reflect that I am NOT using Comcast's equipment, and I would like to be able to view and pay my bill online.

Thank you!!!