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user_431d4c
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New Contributor

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2 Messages

Wednesday, December 31st, 2025

How do you close a Business account?

I called the support number and it said they were closed at 4:56 PM on 31-Dec-2025. So much for 24/7 support.

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1 month ago

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Comcast_MartinA

Official Employee

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56 Messages

1 month ago

 

user_431d4c Thank you for reaching out! That is really odd, the 800-391-3000 number is normally supported 24/7. What type of Comcast Business account do you have? 

 

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user_866c82

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I am trying to do the same thing. Good luck! The entire company is a scam!

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1 month ago

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Comcast_AmandaB

Official Employee

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41 Messages

 

user_866c82 It is New Year's, and our Business support teams work on limited hours on some holidays; they may have already closed for the holiday. Disconnect requests for business accounts do need to be handled by the business support team and require advanced notice, so give them a call tomorrow. As for 24-hour support, that would be for technical assistance when it comes to our business services, so that we can help keep your business going and reduce downtime!

 

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1 month ago

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