How can we best recognize outstanding support folks?
I had stellar support by phone from Angie (in the Mountain time zone) today... super-helpful & empathetic!
I'm so used to getting surveys from other companies re support quality, but I don't ever remember getting such surveys from Comcast.
Is there a way to recognize and show appreciation for outstanding support agents?
Not only because this feels good to do, but -- selfishly -- I like the thought of great folks like this getting promoted, sticking around, and training others :D