gift card

3 months ago I signed up for a three year contract with the promise of a gift card but I dont get it yet

I'm very dissappointed with the work of this company and going to refuse service

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CC_Jacob

Official Employee

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869 Messages

12 years ago

Hello jvassi welcome to the forum,

I'm sorry to hear that you have not received your gift card yet. How long has it been since you singed your contract?

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I am a comcast business customer. I was also promised a gift card for switching. I still have not received it. That was a big influence in my decision to switch. Now that it has been withheld is very disconcerting to me. I am still trying to contact Comcast to have them remedy the situation. However, no one is getting back to me. I will keep plugging away becuase this dishonesty really bothers me. Worst case I'll switch providers when my contract ends....

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user_45ae22

Visitor

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1 Message

The same thing has occurred to me. I would not recommend anybody to switch to Comcast business mobile. They pull you in with the offer but forget to mention you must wait at least 4 months before it is even processed and then a few more weeks can pass. The WORST part is that we will LOSE the offer if we upgrade our business phones, which is desperately needed or even if we swtich the SIM to another phone. They should be sued for bad business practices.

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8 days ago

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Comcast_Jonathan

Official Employee

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17 Messages

Good evening user_45ae22. I can assure you this is not the experience we want for you. Just to confirm, is the concern in regard to prepaid cards offered when signing up for Comcast Business Mobile?