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New Member
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1 Message
Thursday, November 13th, 2025
Expired debit gift cards
I inadvertently let$750 worth of gift cards expire as I was waiting to use at Christmas.
Please help me retrieve this. I am mortified I let this happen.
Question
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Updated
21 days ago
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Responses

Comcast_Roberto
Official Employee
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38 Messages
21 days ago
Hi there and welcome to Comcast! I am sorry to hear that the gift cards, have expired. You are in the right place and we are happy to assist you today.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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