Ecobill not an available option?

Hi,

I'm trying to sign up for paperless billing and I found your help page for that, but when I go into "Bills" page I do not have the "Set Up Ecobill" button.

Help.

Responses

Comcast_Jon

Administrator

•

1.5K Messages

10 years ago

Hello GameClosure,

Welcome to the forum.

The community would like to help, but can clarify a few item for us?

1. Are you using this article to setup the ecobill? Sign up for Ecobill™

2. Did you sign into the MyAccount portal using Primary account or Bill manager account?

3. Did you get any error where accessing the "bill" option?

Thank you

0

apinvoices

New Member

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1 Message

9 years ago

I am having this issue, ecobill option on the right doesnt show!

0

Comcast_Ken

Official Employee

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128 Messages

6 years ago

moving to new thread.

0