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1 Message

Thursday, January 23rd, 2025 6:41 PM

Early termination fee

I just closed down the business permanently due to lock of business.

I spoke to customer care today and informed that I need to pay early termination fee due to remaining contract. Upon research I have come across this 

"SERVICES CUSTOMER TERMS AND
CONDITIONS, Section 5.2 Termination
for Cause Section (c) A Service Order
may be terminated by either party
immediately upon notice if the other
party has become insolvent or involved
in liquidation or termination of its
business, etc. This is understood that
we terminated for cause by the
customer. He then said to read the
definition of Termination Charges which
I did. It states, "Termination Charges:
Except as otherwise provided herein,
charges that may be imposed by
Comcast if, prior to the end of the
applicable Service Term (a) Comcast
terminates Services for cause or (b)
Customer terminates any Service

without cause."

Looking forward to get some help on thi matter.

Thanks

Official Employee

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43 Messages

6 days ago

Hello, @user_76aa12. I'm sorry to hear you were forced to close down your business. For assistance with this matter, please give us a call at (800) 391-3000. Our Comcast Business customer support team will be able to further assist you with this.