New Member
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1 Message
Early termination fee
I have had Comcast business for my internet for 3 years now. Unfortunately I have had to close my business down completely. I called to end my service and was told there will be a $770 early termination fee!! I explained the situation and asked them to waive it and they refused. I asked for them to escalate it to a manager and they refused. How am I expected to pay this amount for a service I am not getting?! I am disgusted with the customer service of Comcast, absolutely disgusted that they would charge me this. Is there no recourse to this?
Comcast_Billie
Official Employee
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92 Messages
1 month ago
@user_3eef92 We are truly sorry to hear that you had to close down your business. I understand how frustrating the early termination fee would be. Please send us a DM to Comcast Business for further assistance with your full name, address and phone number.
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Type your message in the text area near the bottom of the window
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