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rrichard63

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1 Message

Monday, February 11th, 2019 4:00 PM

Credit card number linked to account

I just discontinued autopay and will pay manually from now on. But my credit card number is still linked to my Comcast account. How do I unlink them? As far as I can tell, the only thing I can do is reestablilsh autopay, which is exactly what I don't want.

 

I have reason to believe that someone else has access to my account information and therefore to my credit card number.

 

Thanks in advance.

 

Question

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Updated 

6 years ago

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CCMichaelM

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226 Messages

6 years ago

Thanks for visiting our Comcast Business Support Forums! You can cancel your automatic payments from your online Comcast Business Customer Portal by selecting Manage Auto Pay. You should see the option to Stop Auto Pay. If you still need assistance, send me a private message with your full name, address and, phone number.

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