cardins2u's profile

New Contributor

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9 Messages

Monday, July 27th, 2026 4:08 PM

Comcast Business Call in AI

I am getting very sick of comcast business. calling into in for help and you reach AI and get resposne as

"oh sorry didnt get that"

"one more time"

"Sorry didnt get that"

"say it again"

and it loops

anyone getthing this sameproblem?

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Official Employee

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64 Messages

5 hours ago

cardins2u

We are sorry to hear you’re having such a frustrating experience with the Comcast Business automated phone system. I can understand how aggravating it is when you’re trying to get help and the system isn’t responding. Voice response systems can sometimes have trouble understanding certain phrases, background noise, accents, or call quality issues.

 

A few things that may help:
• Try calling from a quiet location and speaking slowly.
• Say “representative,” “agent,” or “technical support” clearly when prompted.
• If the system keeps looping, try pressing 0 or saying “operator.”

 

 

Our team would be more than happy to help get you pointed in the right direction. Please provide a summary of your issue, so the Community can have an understanding of your concerns.