
Customer Service
Get answers from Comcast Business Specialists and Customers like you
New Contributor
•
9 Messages
Monday, July 27th, 2026 4:08 PM
Comcast Business Call in AI
I am getting very sick of comcast business. calling into in for help and you reach AI and get resposne as
"oh sorry didnt get that"
"one more time"
"Sorry didnt get that"
"say it again"
and it loops
anyone getthing this sameproblem?
Question
•
Updated
5 hours ago
6
1
0
Responses



Comcast_MartinA
Official Employee
•
64 Messages
5 hours ago
We are sorry to hear you’re having such a frustrating experience with the Comcast Business automated phone system. I can understand how aggravating it is when you’re trying to get help and the system isn’t responding. Voice response systems can sometimes have trouble understanding certain phrases, background noise, accents, or call quality issues.
A few things that may help:
• Try calling from a quiet location and speaking slowly.
• Say “representative,” “agent,” or “technical support” clearly when prompted.
• If the system keeps looping, try pressing 0 or saying “operator.”
Our team would be more than happy to help get you pointed in the right direction. Please provide a summary of your issue, so the Community can have an understanding of your concerns.
0
0