New Contributor
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2 Messages
Circuit Performance Reporting Not Working
I am on the client portal for Comcast Business and can get Circuit Utilization Reports But the Circuit Performance Report Has not worked for the last 3 or 4months i have checked. Can someone open a ticket for this bug on the portal and get this fixed. Utilization report works but the circuit performance does not work. Please address this issue
Comcast_Quemekia
Official Employee
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17 Messages
2 days ago
Thank you for reaching out to us user_784066. We completely understand how important that Circuit Performance Report is for your business operations, especially when you are trying to self-serve efficiently.
Is this happening for all of your business locations/circuits, or is it isolated to one specific Circuit ID?
Have you noticed this same issue when trying a different web browser, or when using an Incognito/Private window?
Does the report fail regardless of the date range you select, or does it happen only on specific timeframes?
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