New Member
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1 Message
Charged for install when I should not have been.
Converted from Residential to Business Class.
No one could ever answer why a tech even had to come out. I own all my own equipment. He did nothing.
No one ever said there would be a $199 install fee.
I need someone to help remove this charge from my account before my 30 days is over.
Thanks,
Todd
CC_John
Retired Employee
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1.9K Messages
9 years ago
Hi Todd. I apologize for the issues encountered with this process. Please send a private message with your Business account number and the previous Residential account number and I will engage the Business Services Billing Team to assist with resolution.
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