New Member
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1 Message
Can't link account
I am trying to link my accounts together but the system tells me that "an account that has already been activated can't be linked to another account". The only reason I activated the account was because I was told to by the Comcast Customer Service. How do I delete this online account and start over?
CC_John
Retired Employee
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1.9K Messages
9 years ago
Hi fzito1959. It will be necessary to delete all email accounts currently assigned to the account the you want to have linked to your primary/main account number. Also the primary/main account must have an active primary email address. Please let me know if further assistance is needed to resolve this issue.
Thank You
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